In addition to our Return & Exchange Policies, we also offer a 7 Day Refund Policy if you wish to return your order for a refund. Products returned for a refund must meet the criteria of our 7 Day Return & Refund Policies, and are also subject to the following policies:
- We will refund you using the same method you used to pay for your order.
- The return shipping cost will be deducted from your refund amount.
- Your refund will be processed within 5 business days after we receive your returned item.
If you’re returning a product because it is defective or the wrong item, please consider exchanging it instead. We are happy to replace your product and strive to ensure you receive exactly what you ordered. Please note our Artisan vases are truly one-of-a-kind, and a similar style replacement may be necessary. If you have any questions, do not hesitate to contact us at firstname.lastname@example.org.